Privacy Policy

We collect information you provide directly to us when you create an account, subscribe to our services, or contact us for support. This includes: • Personal Information: Name, email address, phone number, date of birth, and educational details (grade, board, exam goals). • Payment Information: Billing address and payment method details (processed securely via our payment partners — we do not store full card numbers). • Usage Data: Pages visited, features used, time spent on the platform, quiz scores, and study progress. • Device Information: IP address, browser type, operating system, and device identifiers. • Communications: Messages sent to our support team and responses.

We use the information we collect to: • Provide, maintain, and improve our services • Personalize your learning experience with AI-powered recommendations • Process transactions and send billing information • Send you technical notices, updates, and support messages • Respond to your comments and questions • Monitor and analyze usage patterns to improve platform performance • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We may share your information with: • Service Providers: Trusted partners who help us deliver services (hosting, payment processing, analytics) under strict confidentiality agreements. • Legal Requirements: When required by law, court order, or governmental authority. • Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you. • With Your Consent: For any other purpose with your explicit consent.

We implement industry-standard security measures to protect your personal information: • TLS/SSL encryption for all data in transit • AES-256 encryption for data at rest • Regular security audits and penetration testing • Access controls and multi-factor authentication for our systems • PCI-DSS compliance for payment data No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to: • Keep you signed in across sessions • Remember your preferences and settings • Analyze how you use our platform • Deliver personalized content You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality. We also use Google Analytics and similar tools subject to their respective privacy policies.

Depending on your location, you may have the following rights: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate data • Deletion: Request deletion of your personal data ("right to be forgotten") • Portability: Receive your data in a structured, machine-readable format • Objection: Object to certain types of processing • Withdrawal: Withdraw consent at any time where processing is based on consent To exercise these rights, contact us at privacy@futuregrades.com.

Our platform is designed for students aged 12 and above. We do not knowingly collect personal information from children under 12 without parental consent. If you believe we have collected information from a child under 12, please contact us immediately at privacy@futuregrades.com and we will take steps to delete such information.

We may update this Privacy Policy periodically. We will notify you of significant changes by: • Sending an email to your registered address • Displaying a prominent notice on our platform • Updating the "Last Updated" date at the top of this policy Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us: • Email: privacy@futuregrades.com • Address: FutureGrades Technologies Pvt. Ltd., Bangalore, Karnataka, India • Phone: +91 1800-000-0000 (Mon–Fri, 9 AM–6 PM IST) We will respond to your request within 30 days.